optus data breach drivers licence

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RE OPTUS HACK - Good news for Queenslanders. Victorian Premier Daniel Andrews said VicRoads did not often reissue licence numbers "to prevent further fraud", but said he would look into the issue. Australians caught up in a massive breach of Optus data will be able to change their drivers licence numbers and get new cards, with the telco expected to bear the multimillion-dollar cost of the changeover. Victims of the breach can supply a category one document, which includes a Commonwealth Victims' Certificate, a court extract, or a police request to VicRoads "outlining the circumstances under investigation and a recommendation to change the licence number". Murray said those wanting to change their passports would probably have to wait more than three months due to ongoing Covid-19 delays. For general enquiries, feedback, complaints and compliments. Leave your details for VicRoads to flag your driver's licence record as impacted by the Optus data breach. Heres why you can trust us. "It is important to remember a TMR driver licence remains a highly secure identity document with a range of physical security features to prevent alteration or forgery. You must show your Optus data breach communication or provide a Statutory Declaration (PDF . Your licence number on the top right corner of your licence, is your customer reference number and is also on other products like your registration, infringements and fines. Queenslanders affected by the Optus data breach can apply for a new driver licence number (customer reference number) free of charge. Singapore and America are allowing fifth COVID vaccine doses is it time Australia 'got on with it'? If youre an impacted customer, youll need to visit a Motor Vehicle Registry (MVR) (opens in new tab) in-person, and present communication from Optus that states youve been affected. Firstly I am sorry it has taken several days to reach this landing. You may have received one or more SMS based on the latest customer information on your account. "I've got in touch with Optusthey either can't tell or won't tell," he said. The fraudster is now able to . Joining the Drive team in 2022, Jordan has previously worked for Auto Action, MotorsportM8, The Supercars Collective and TouringCarTimes, WhichCar, Wheels, Motor and Street Machine. Type another city to calculate the distance. The Northern Territory Government has said those who have had one of the two numbers stolen can make an application for the same process. Transport and Main Roads' call centre and customer service centres are experiencing higher than usual demand with more customers coming in person to change their . Ben Zocco, a class actions senior associate at law firm Slater and Gordon, said the offer of credit monitoring for those most affected was a Band-Aid solution. To change your licence number, youll need to attend a transport and motoring customer service centre in-person, and bring the relevant documents with you, including: evidence of identity (opens in new tab) and communication from Optus stating that your data has been breached. He also said customers couldsubscribe to credit monitoring services that do this for them. Anyone notified by Optus that their license details had been breached can contact VicRoads to have their license record flagged and request a replacement. All state governments have announced plans to issue new drivers licence numbers to those who have been affected by the Optus data breach. Optus CEO Kelly Bayer Rosmarin said the carrier was working with authorities to retrieve customers' data. If you belong to an affected Optus account shared by people or a business, the customer reference number of the person used to create the Optus account can have their customer reference number changed. Western Australias Department of Transport has announced its plans (opens in new tab) for impacted Optus customers in WA. Mr Sheppardsaid he was "disappointed but not surprised" by the breach that has affected up to 9.8 millioncurrent and former Optus customers. Approximately 20,000 Northern Territorians have been impacted by the Optus data breach, with the government claiming about 1 per cent of those (200 people) would have both their driver's licence and card numbers stolen. To assist VicRoads to swiftly process your request this form has . Last week, up to 9.8 million Optus customers had their personal details stolen, 2.8 million of which had identity data compromised, including drivers licence, passport and Medicare numbers. Federal opposition wants commonwealth to allow people to get new passports for free too and quickly. They will be given a letter to take into a Services Tasmania branch and can then apply for a new licence with a new number. Flagging an account doesnt prevent people using licence information for third-party reasons like applying for bank accounts. The West Australian Government will provide replacement licences to motorists for free. DFATstated it was up to the affected individual if they wanted to cancel their passport or apply for a new one, but it would still be charging the same prices. In the past, it has been next to impossible to change driver licence numbers which stay with individuals throughout their life. Please try again later. On Tuesday night, the opposition called on the federal government to waive replacement passport fees and expedite processing times. New licences, with new numbers, with be provided free of charge to Queenslanders impacted by the Optus breach. The state of privacy regulation in Australia means companies are just not that liable at the moment for these kinds of breaches, Murray said. Future US, Inc. Full 7th Floor, 130 West 42nd Street, South Australias premier, Peter Malinauskas, announced on Twitter (opens in new tab) that the state government will waive the replacement fee for those with a South Australian drivers licence that have been affected by the Optus data breach. "Things like checking your credit record on a regular basis to see if there's any unusual activity on it," he said. As stated on the VicRoads website: By flagging records VicRoads will prevent any unauthorised changes or access to individual information through the Victorian licence database. West Australians impacted by last week's Optus data breach will now be able to have their drivers licence re-issued with a new number, free of charge. NSW will charge a $29 replacement fee, which it said will be reimbursed by Optus. Optus chairman Paul O'Sullivan has spoken for the first time about the lessons learnt from the cyberattack five weeks ago, which resulted in the details of 10,000 Optus . Please refresh the page and try again. 2022 Guardian News & Media Limited or its affiliated companies. The customer will not be charged by the DoT for the new licence. Use tab and cursor keys to move around the page (more information), Aboriginal and Torres Strait Islander peoples, how to change your customer reference number, New motorbike campaign to help tackle the rising number of lives lost, Lexus Australia and TMR continue to test cooperative vehicles in Queensland, Check vehicle registration details online using our free service. Following heavy criticism from the Home Affairs Minister, Optus on Mondayannounced it would offer free one-year subscriptionsto a credit monitoring and identity protection service, to the "most affected" current and former customers. Optus has identified driver licences as an ID document in the breach. Records will also be flagged within the national database., VicRoads also states that, the Victorian Government will be supporting confirmed impacted customers with a free replacement licence card.. WA is the only state that can't issue new . No thanks, Im more interested in what AMD has to offer, Black Friday TV deals: Amazon's best-selling TV is on sale for just $79.99, Why the LG C2 won our TV of the year 2022, despite hot OLED competition, Fujifilm X-T5 launch recap: the exciting 40MP camera is officially here, How to clear your Android cache, whether you should, and top alternatives, HBO Max prices to soar in 2023 following merger with Discovery Plus, Un an aprs, presque personne n'utilise Windows 11, Garmin's top running watch just got beaten by Coros Apex 2, Marvel leak suggests Jon Bernthal's Punisher is coming to the MCU, The best tech tutorials and in-depth reviews, Try a single issue or save on a subscription, Issues delivered straight to your door or device. Privacy Policy and Driver's licence numbers are among the This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. "To have an approach that says we won't do anything until after you've already been defrauded or had youridentity stolen just seems to be entirely the wrong approach for VicRoads to be taking," he said. If youre unable to provide a statement from Optus, you can fill out a Statutory Declaration (opens in new tab). Highlights. You'll need to pay for the renewal of your licence, but therell be no charge for the replacement card (with your new customer reference number). Rovellasca is a comune (municipality) in the Province of Como in the Italian region Lombardy, located about 25 kilometres (16 mi) northwest of Milan and about 15 kilometres (9 mi) south of Como.. Rovellasca borders the following municipalities: Bregnano, Lazzate, Lomazzo, Misinto, Rovello Porro. New drivers licence numbers will be issued to those who have been contacted by Optus to say that their information has been compromised. All states announce plans to reimburse cost of drivers licence. It is understood that the telco will foot the bill in some cases. The ACT Government has announced motorists will only be able to apply for a new drivers licence number if they are a victim of fraud from the Optus data breach. Below is how each state and territory is responding to the Optus data hack. Home Distance between cities Italy Lombardy Lombardy Distances from Rovellasca, Lombardy, Italy. Passport numbers change when the document expires, while drivers licence numbers stay the same throughout a person's life other than in exceptional circumstances. "Furthermore, customers interacting with TMR online using personal information are required to use a two-factor authentication.". If you are unclear on the required steps to take from these . Hotel Gardenia Fiera. "I've sought advice from the Department of Transport on the matter and it's something I'm willing to consider," she said. In Queensland, the transport minister, Mark Bailey, tweeted new licences would be provided to people affected as long as they had a data breach notice from Optus or another enforcement agency. Speaking about licence renewals, an Optus spokesperson said the telco is working with ID Support NSW (opens in new tab) to help Optus customers with NSW driver licences whove been impacted. As reported by ABC News, Western Australia has been the only Australian state or territory which did not allow local motorists to change their driver's licence numbers throughout their lifetime. "I'm taking every action I can to try and avoid being a victim a second time around.". News Today || Headlines Today Optus has advised that up to 10 million customers could be affected by last week. It is not possible to change a Western Australian drivers licence number, but the state's Transport Minister Rita Saffioti said she was considering changing the rule. The Queensland state government says that your drivers licence will be replaced free of charge. There was a problem. You may also need to update your passport or Medicare documents. The NSW customer service minister, Victor Dominello, has "strongly advised" customers notified by Optus that their driver's licence details had been compromised to apply for a replacement. Those who have had both numbers compromised will be contacted by Optus, where they will then be allowed to cancel their licence and apply for a re-issued licence and card number. Another COVID-19 wave's on the way, so what are the rules if you test positive? Western Australia's Premier, Mark McGowan, has announced the state government will set up a new system which will allow motorists to apply for a new licence number. 13 October 2022. The Coalition says the Australian government should cover the cost of new passports for affected Optus customers. OPTUS DATA BREACH UPDATE 1. Customers who have had both their driver licence number and associated card number compromised are expected to be contacted by Optus in coming days and are strongly advised to apply for a replacement licence as soon as possible, Service NSW told The Guardian. Guardian Australia has contacted the responsible departments in Northern Territory, Western Australia and the Australian Capital Territory. A lack of an authentication policy meant anyone that discovered the API on the internet could connect to it without submitting a . Sorry we couldn't set a reminder for you this time. Nov 3, 2022 - 8.11pm. Take the next step toward joining our team. Victorians can apply for a new licence number through . The Northern Territory and Australian Capital Territory governments said they were still working on what to do about the issue. Previously, customers in NSW had to report the theft or incident to police and obtain a police event or ReportCyber receipt (CIRS) number and then complete a replacement form, which led to backlash from angry customers. written notification from an enforcement authority such as Queensland Police Service. All cards issued by Transport and Main Roads that contain your customer reference number will be replaced, including your: If you cant get to a centre for medical reasons or you are interstate/overseas, you can complete a remote Driver licence kit provided you meet alldocumentation requirements listed. In 2019, the Queensland government told the ABC the licence number could only be changed if fraudulent activity had occurred. Queenslanders affected by the Optus data breach can apply for a new driver licence number (customer reference number) free of charge. In addition to this, VicRoads is offering replacement licence cards to impacted Optus customers, free of charge. Optus data breach customers navigate varied rules on changing drivers licence number Find a customer service centre - and visit to . Customers who have had both their driver licence number and associated card number compromised are expected to be contacted by Optus in coming days and are strongly advised to apply for a replacement licence as soon as possible, Service NSW said. Customers whose licence number and card identification number were both released . "There has been precedent for organisations paying for reissue of people's passports if they've assessed the risk as being great enough," he said. Customers that have had only the licence . "We are currently in the early stages of our investigation into a possible class action against Optus to potentially claim compensation for persons impacted by the data breach." Have you had your personal information stolen in the Optus cyber attack but unsure what to . The Queensland Government will cover the cost of the replacement licences and distribute the new licence through the mail. Visit the Change your customer reference number page for what you need to do. How satisfied are you with your experience today? If you've been notified by Optus (through an email, text or account message) that you do not need to change your licence or photo ID number, but you're still concerned about your personal security, you can still change your licence or ID number free of charge. With a rise in recruitment scams, if you have any questions about a recruiter reaching out to you or the validity of their claims, reach out to us at 870.974.7700 or hr@optusinc.com for more information. By flagging records the Department of Transport will prevent any unauthorised changes or access to individual information through the Victorian licence database, the department said. Law firm Slater and Gordon is investigating a class action against Optus on behalf of customers affected by the breach. Here's the difference . The Tasmanian state government has announced its waiving the cost of applying for a new drivers licence for those impacted by the Optus cyber attack. In the Australian Capital Territory, drivers licences have a licence number (which remains with the holder throughout their life) and a card number (which changes every time a licence card is replaced). "Unless there's actually direct evidence of there being fraud using the drivers licence number, the current position with most of them is that they won't replace it," he said. 1. Customers that have had both numbers (licence and card) exposed need to take immediate action to replace their driver's licence card, which will be issued with a new card number. Optus has advised the NT Government that around 20,000 people have had their drivers licence data stolen in the Territory. He said he was not as concerned about his passport number being leaked, as it would have been provided more than 10 years ago and since expired. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. More concerning is thathe does not know whether it was hislicence or passport number that was leaked, as he joined a long time ago and had since left the carrier. If you have been impacted by the recent Optus cyberattack there are a number of actions you can take to protect your identity documents. Queenslands Department of Transport and Main Roads says motorists who have been notified by Optus of an exposed drivers licence number can apply for a new card at one of the states customer service centres, requiring evidence of identity and communication of the data breach from Optus. He wants to change his drivers licence number to prevent againstidentity theft, but VicRoads does not allow Victorians to do so unless fraudulent activity has already occurred. Service NSW (opens in new tab) has a dedicated guide for Optus customers with a NSW drivers licence. Rovellasca is located on latitude 45.667 and longitude 9.049. The Optus data breach occurred through an unprotected and publically exposed API. But because licence numbers are designed to stay with the driver for life, he saidmost states and territories usually only changedthenumberwhen therewas a high risk of fraud. Visit our corporate site (opens in new tab). alleged Optus hackers release of 10,000 customer records, Purported Optus hacker releases 10,000 records including email addresses from defence and prime ministers office, report the theft or incident to police and obtain a police event or ReportCyber receipt (CIRS) number. Otherwise, they can provide a statutory declaration and two category two documents, which include a company letterhead from the service provider confirming fraud has occurred, a police incident report, an affidavit indicating fraud, or an infringement report. Optus will contact customers in coming days to confirm whether or not they need to apply for a replacement driver licence, he said. News; National; Optus data breach: How to get replacement passport, driver's licence, Medicare cards. Here's what to do if you think you're data is at risk. Applicants will have to front the $29 replacement fee but reimbursement advice will be issued by Optus to customers in the coming days. Last week, up to 9.8 million Optus customers had their personal details stolen, 2.8 million of which had identity data compromised, including driver's licence, passport and Medicare numbers. He advised people to contact the licensing authority in their state or territory, as well as Optus, to explore the options based on individual situations. Find out how to change your customer reference number. The alleged Optus hackers release of 10,000 customer records has made the need for those affected to replace identity documents urgent, experts say. Once fraudsters get hold of it your life is forever compromised, Australian man appeals life sentence and conviction for killing 51 worshippers at Christchurch mosques, Flood forces evacuations in Goodnight, with both sides of the Murray River on alert, Teen sensation Garang Kuol headlines Socceroos World Cup squad, Boy dies after being bitten by dog in Central West NSW, Nancy Pelosi opens up about San Francisco break-in, attack ahead of midterm election, AFP sharing intelligence with Myanmar police over drug trafficking after coup. Anyone in Tasmania who is affected can contact Services Tasmania about the breach. Jordan Mulach is Canberra/Ngunnawal born, currently residing in Brisbane/Turrbal. Optus Data Breach: The affected Victorian drivers will get new licenses and undergo a two-step verification process to increase security. Terms of Service apply. If you have been impacted by the Optus data breach and have come here to register your licence details for flagging and replacement, please go to the VicRoads website . "We've also been working behind the scenes with all the licensing authorities to see what we can do to reissue licences in the case where they believe that that's necessary," she said. If you have not yet received communication from Optus, youll need written notification from Queensland police, or other enforcement authority. New York, Physician and zoologist Giovanni Battista Grassi was born in Rovellasca. Victims of the Optus cyber hack should not have to wait or pay significant amounts of fees to secure their personal information, and obtain a new passport, Coalition senators Simon Birmingham and James Paterson said in a statement. Sign up to get breaking news, reviews, opinion, analysis and more, plus the hottest tech deals! The home affairs ministersays blame lies with Optus for a security breach affecting millions of Australians, as the company follows her call to offer free services to monitor customer accounts for fraud. This API didn't require user authentication before facilitating a connection. Get weekly updates with the latest car news and reviews. The NSW customer service minister, Victor Dominello, has strongly advised customers notified by Optus that their drivers licence details had been compromised to apply for a replacement. Guide to safely buying & selling a car online, Toyota FJ Cruiser still on sale in South Africa and the Philippines, Volkswagen to launch 10 new electric cars by 2026, Search for electric-car battery minerals hits bottom of the ocean, Crunch time for Nissan Navara, Mitsubishi Triton, Toyota Prado, Mitsubishi Pajero Sport as safety scores expire. Jordan is a self-described iRacing addict and can be found on weekends either behind the wheel of his Octavia RS or swearing at his ZH Fairlane. Murray believes it would be appropriate for Optus to bear the additional costs customers are facing, especially the 10,000 whose data was released this morning, because those individuals do not have a choice but to change identity documents. We will request Optus repays the cost of the new licences to the Victorian government, a spokesperson said. Murray said while changing your Medicare card number is relatively straightforward, drivers licences and passports are more challenging. Mr Sheppardis taking other steps to secure his information, including closing bank accounts where SMS is the only possible method of two-factor authentication. TechRadar is part of Future US Inc, an international media group and leading digital publisher. Optus has . Head to Access Canberra (opens in new tab) to see what options you have in ordering a new licence. B&B Les Fleurettes. We dont have a strong culture yet in this country of companies who are breached, assisting individuals to respond to them.. Drivers licences are handled at a state level, rather than nationally, so the process to update your drivers licence number will vary from state to state. Almost one million motorists who had their personal details compromised in the Optus cybersecurity breach will receive free new licences to protect them from further identity theft. VicRoads . Transport and Main Roads' call centre and customer service centres are experiencing higher than usual demand with more customers coming in person to change their licence number. However, with almost 10 million Australians affected by the Optus data breach, all Australian state and territory governments are allowing motorists to apply for a new drivers licence number on strict conditions. Service Tasmania (opens in new tab) has a dedicated page for Tasmanians detailing how to apply for a new drivers licence number (opens in new tab), though it must be done in-person at a Service Centre. South Australias Service SA department has announced a similar set of requirements to Queensland, adding motorists with a mySAGOV account should set up two-factor authentication for further protection. If you have been notified by Optus that a data breach may have exposed your licence details, but no fraud has taken place, Access Canberra is able to replace your licence card, but not the licence number.. All Australian states and territories are offering new driver licence numbers for motorists affected by the Optus data breach. More details are available at the Service SA (opens in new tab) website. Access Canberra has advised that this is a small percentage of ACT drivers, and if you are included in this group, Optus will credit you the replacement licence fee on your Optus bill. Optus customers whose personal details were exposed in the data breach are trying to take steps to prevent identity theft, but in some jurisdictions it's impossible to change a licence number unless fraudulent activity has already occurred. We will send you a maximum of two emails in, We will be in touch to remind you to contribute. The state will cover the $11.49 fee. Sign up to receive an email with the top stories from Guardian Australia every morning. In New South Wales, victims of the breach must "report the theft or incident to police and obtain a police event or ReportCyber receipt (CIRS) number" and fill out a replacement form to get a new licence number. If youve been affected by the Optus hack and have a Victorian drivers licence, youre asked not to use the usual replacement licence services VicRoads says it will provide more information on the process shortly. Those deemed most at risk of identity theft or fraud due to the Optus data breach will be able to get a new drivers licence card, the ACT government says.
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