Supercharge the warehouse operation of your eCommerce. ParcelShops. If you ordered your parcel through a retailer who are using Hermes to deliver, the quickest way to locate your parcel is to contact your retailer directly using their Contact Us pages. Optimise for best deliverability and shipping price by automatically choosing the right courier for any destination based on your set rules. Drop off at any ParcelShop. Please note that to be eligible for a refund you must: You can learn more about our refunds policy here. All logos, product and company names are trademarks or registered trademarks of their respective holders. When you send a parcel to Greece, you normally only need 4 lines on the address. This multi-channel approach offers a convenient and hassle-free delivery experience and ensures that up to 95 per cent of our parcels are delivered first time. Track your parcel. 2 Get your return ready Postcode and town (The town should be in capitals). Evri is the UK's biggest dedicated parcel delivery company, leading the way in creating responsible delivery experiences for everyone, everywhere. Entering your Evri Collection tracking reference will also work. Postage to Greece from the UK with Evri gives you a great courier service at a low price. If they do, theyll need to do so before receiving their parcel. For myHermes parcel recipients, I'd recommend calling myHermes UK customer service team on 0330 333 6556. All you need is the 16 digit barcode provided when you ordered the parcel. Apply this Evri voucher code and save 15% when you spend 15+. Print shipping labels, send tracking notification emails to your buyers and automate returns. Shipping from the UK to Greece with Evri takes between 11-12 days on average. . If your parcel has been left in a safe place or with a neighbour, the courier will leave a calling card with any additional details you may need. Send your parcels using any of our 10,000+ ParcelShops and Lockers or book a Courier Collection. I have taken items packaged return to the local Evri parcel shop and it gone missing since 15th of October. FAQs. If you wish to raise a complaint, or just have questions, please contact - [email protected] or at Data Protection Team, Evri, Capitol House, 1 Capitol Close, Morley, Leeds LS27 0WH. 1. It's easy to send a parcel with Evri! Our prices. Return Send from 2.69 (2.24 + VAT) For Next Day delivery drop off before 12pm. Only the person who booked the delivery in question can make a claim. Evri is the UK's leading consumer delivery specialist handling more than 245 million parcels each year. If you're returning a parcel using a Print In-Store device . Just enter this number into the tracker, above. Connect your online shop with Evri in seconds. Its useful for anybody sending within the UK, to Europe, or the rest of the world, especially if you need to check that your parcel is going to arrive in time. If any customs fees are not paid in advance, your recipient may need to cover the cost. You can find the relevant customs form online.. There is no email address for customer care, however you can contact the CEO with questions and complaints by emailing Martijn.DeLange@ hermes-europe.co.uk. These photos will then be . To track your parcel please enter your parcel reference number in the field below then click 'Track this parcel'. If you're returning a parcel using a Print In ParcelShop device, make a note of the long number underneath the printed label and enter it in the box above. Just ask myHermes UK to divert your parcels to a neighbour or ask to leave them in a safe place so that theyll be waiting for you when you get home. Evri runs its own dedicated service to streamline unwanted product returns to hundreds of retailers nationwide. If youre returning a parcel using a Print In-Store device, make a note of the long number underneath the printed label and enter it in the box above. All you need to do is enter the 16 character parcel tracking code into the tracker. You can track a parcel you're returning in the same way as one you're receiving. Whether it's for business or pleasure, you can send multiple packages at once with Evri. Numbers that begin with P, provided on Parcel Shop receipts, will not return tracking information - please use the 'Your Shipments' page of your account to locate your 16-digit tracking number. You can call Evri using the phone number 0330 808 5456. Package up your items and print off your postage label at home, 4. EVRi API Integration and Tracking was developed to make order tracking and management . . To rebook you will need your HRM reference and either the email address used to place the order or your collection postcode. Our Services. 2. Use the 16 character parcel tracking code to track your parcel. Parcel2Go.com Ltd 1995-2021 All Rights Reserved. 1 Start your return on our website or app Provide your details, select a return method and complete steps to confirm your return with us. Is there import tax from the UK to Greece? Find a ParcelShop. All you need to do is enter the 16 character parcel tracking code into the tracker. Download Parcels app for iPhone or Android to always know where your packages are, and get Push notifications when package tracking changes. Parcel tracking with Evri allows you to track which step your parcel is at on the following journey: Heres a list of the various parcel statuses you might come across when tracking your Evri parcel: Our site uses cookies to give you the best experience on our website. Login or register to upload bulk deliveries with our integration tool. All from one platform. Depending on your selected method at the time of booking, timings can vary. Link your Evri account with your marketplace sellers account or upload your parcels using a CSV file, 3. All you need to do is enter the 16 character parcel tracking code into the tracker. You can track your Evri Collection parcel delivery and find your item's current whereabouts with the quick and simple Parcel2Go.com tracking tool. Find your nearest drop off How to return a parcel with Evri Return a parcel to your retailer in 3 EASY steps. myHermes.co.uk website is owned by Hermes UK. How to return a parcel. Save time for customer support with the automation of notifications and third party integrations. The parcels are not showing up at the doorstep even when . You can safely drop off your parcel at any of our 6,000+ ParcelShops and Lockers. Domestic Order Help. Tracking your Evri parcel has never been easier than it is with Parcel2Go's parcel tracking tool. If you can't find your retailer, check our FAQ page. Evri (formerly Hermes UK) is trialling an extension of its 'safe place delivery photo' concept to include courier collections. Be in complete control of the messages your clients receive throughout the delivery journey. Whether you've dropped your parcel off at a ParcelShop or Locker, your courier has collected it or you're waiting for your delivery, you can track your package throughout its journey. Your own personalised tracking page with marketing options. You can track a parcel youre returning in the same way as one youre receiving. I have tracking number showing that it is accepted at a local . Simply drop it off and we'll do the rest. If you no longer need to send your parcel, you can cancel your order and request a refund. Use all the services and options Evri offers, but make them even better with the extra functionality that comes with Outvio: Smart shipping rules to automatically select best courier service. When you have a parcel to send to Greece, whether its to friends, family or an online customer, you need to know its going to get there quickly and safely. Parcel tracking with Evri allows you to track which step your parcel . Use of them does not imply any affiliation with or endorsement by them. Hermes provides a range of flexible and affordable delivery options to home, work, neighbour, safe place or ParcelShop that are convenient for the consumer and fit within their increasingly busy lifestyles. Shipping from the UK to Greece with Evri takes between 11-12 days on average. You will receive a live update regarding our shipments and deliveries. Managing all post-checkout processes for multiple brands and sales channels from a single place saves us thousands of euros every month, The crown in their logo is the perfect metaphor of what this brand represents: style, passion and modernity, This online concept store specialised in fashion and home decor has become a cult shop thanks to its multi-brand catalogue fueled by modern and minimalist design, Trigger personalized tracking notifications, Ship orders from any CMS platform with Evri, Integrate as many other couriers as you need, Connect Evri with all these CMSs in minutes. It's useful for anybody sending within the UK, to Europe, or the rest of the world, especially if you need to check that your parcel is going to arrive in time. If you do not have a valid tracking number please contact the sender who will be able to provide you with this. 1. Discount Code. But dont worry, all you need to do is enter the right address information at checkout and well make sure its formatted correctly when you print your label. Snowboarder and kitesurfer. You can track a parcel you're returning in the same way as one you're receiving. Enter Your Tracking Reference e.g P2G12345678 Track this parcel If you need any further assistance with your parcel tracking please contact our Help Centre the Highlands, Islands of Scotland, Isle of Man, and Isle of Wight). Choose your return method There have been instances where a 250 Pound cycle was left unattended and eventually stolen. Automatic label printing with barcode scanner. You can find these on your confirmation e-mail sent at the time of booking. Click here to check your estimated delivery date. The Hermes parcel returns service allows customers to return the eligible items to the seller. As the UK is no longer a member of the EU, youll need to fill in a CN22/CN23 customs form and attach this to the side of your parcel before sending. The only one we have found that works is to instruct the customer to contact Evri by phone and request a claim form. And we're doing that by offering the most convenient way to send, receive and return parcels without costing the earth. Evri is the UK's biggest dedicated parcel delivery company, leading the way in creating responsible delivery experiences for everyone, everywhere. Keep track of your items with full tracking included in your fee and protect your items up to a value of 20 with the option to add additional cover if needed. This lets our couriers know that youve already paid any customs charges, so we can get your items to their destination ASAP. This is another UK Post about EVRI (also known as Hermes You can accept all cookies or, a Lowest Price Guarantee on deliveries to Europe and the UK, a wider range of courier quotes than anyone else, free parcel tracking across all our services. They are available on live chat 8am - 6pm Monday to Saturday. We'll give you a receipt to track the progress. Hermes Return Tracking. Use the 16 character Evri parcel tracking code to track your parcel. Connect in less than 2 minutes and start shipping, See how businesses like yours found solutions with Outvio. The 16 digit tracking number should have been provided by your retailer or parcel sender. Return Return a parcel. Domestic Parcel. EVRi API Integration and Tracking is a technological integration process that allows you to call the carrier's services directly during the order creation process. This form helps customs officers quickly identify whats in your package and how much it is worth. You can register an enquiry if your parcel has not scanned for 2 working days or more after the delivery estimate. You can track an international parcel in exactly the same way youd track a UK parcel. Evri international. Get access to a vast list of domestic and international couriers, with no need for long and costly integrations. It just takes a few minutes. If you don't need to send your parcel anymore then we can help you cancel your booking and process your refund request. To write to Evri, address your correspondence to: Capitol House, 1 Capitol Close, Morley, Leeds, West Yorkshire, LS27 0WH. Find your retailer We return parcels to hundreds of retailers. Your SliceZone is empty . Hermes gives every parcel that travels through our network its own 16 character tracking code, whether its coming from your favorite retailer or a friend. Evri Tracking. . Our services. Help Centre. Within the UK, Hermes operates a network of over 10,000 couriers and over 4,500 ParcelShops*. Choose from three options when you send parcels to Greece from the UK with Evri. Keep track of your items with full tracking included in your fee and protect your items up to a value of 20 with the option to add additional cover if needed. Evri lost 2 of my returns worth around 500. Evri returns. I made Snow Trips ski & snowboarding trip planning and ski resort comparison app. Our delivery methods range from 24 hour deliveries to up to 7 days for remote locations. This is the way I've been instructed by Evri on several occasions. Choose from the most popular shops or enter their name in the search box. Plus, you have the choice of three sending methods door-to-door courier, ParcelShops and Lockers across the UK. My rights? If you need to re-arrange your collection without refunding please use the Rebook option below. I'd recommend using our online tracking service to get the latest update on your parcel's journey. Trigger fully personalized and branded notifications at the right time in any language. Evri mobile app. Your local shop to send, collect and return parcels There are more than 7,000 ParcelShops across the UK - and most of them have a Print In ParcelShop device, so you can book online and just drop your parcel off, or do everything in the shop. ParcelShops. Please have your HRM reference to hand and the e-mail used to place the order. All payments processed by Parcel2Go.com Limited. If your courier has tried to deliver your parcel theyll leave a calling card that has an 8 digit number printed on it. It all starts with one click or tap of a button. Help centre. You can pick a collection time that suits you. You can track a parcel you're returning in the same way as one you're receiving. Your parcel's tracking journey will be updated on our website that you can use at any time of the day. Drop off your return at any of our 10,000+ ParcelShop or Locker locations. EVRi API Integration and Tracking process enables special shipping services, including next-day delivery from your order management dashboard. Simply take your parcel to your nearest Foodhall or Outlet Show the returns barcode on your smartphone. Instead, keep your brand always present, reduce customer support queries and increase sales with your own industry-leading tracking page. Lockers. Head on over to the Evri returns page and search for your retailer to get started, after which you should be able to select a delivery method in the same way as when sending a standard package. It may not always be possible for our couriers to meet exact dates or times however we will do our best to get your parcel to you as soon as possible. This site and the products and services offered on this site are not associated, affiliated, endorsed, or sponsored by any business listed on this page nor have they been reviewed tested or certified by any other company listed on this page. Select a Service. If you sold your items online using Etsy, Amazon or eBay, you should have been supplied with an IOSS number on your invoice. Dont send your shoppers to a generic courier website. Please enter your postcode below to see the drop off points available for your order. If you have a question regarding an international order picked up in the UK, you can chat with us. Go online or use the app to book a courier collection from your home or office. Simply put the tracking number into the Tracking Number input box on the top of this page and click the red button with binoculars icon near search box. 4,500+ to choose from. If you have a question regarding a domestic order, you'll need to speak to our specialised team. We strive to meet the expected timescales so your parcel will be working its way to you for the expected delivery day. No need for code or lenghty integrations. And we're doing that by offering the most convenient way to send, receive and return parcels without costing the earth. In the regrettable event that we cannot find your parcel, we'll guide you through our claims process step by step. Longer opening hours Open 7 days a week FREE parking nearby Three ways you can use your local ParcelShop 1. Tracking your Evri parcel has never been easier than it is with Parcel2Gos parcel tracking tool. Youll need to get your parcels tracking number from its sender retailers usually send this to you by email with information about your delivery. The website was launched in 2009 in response to increased demand for a convenient, flexible and affordable consumer delivery solution. If you think that your parcel may be lost or have stopped in transit, please get in touch and we'll carry out an extensive investigation in Customer Services. (excluding BP, WH Smith, railway stations, MOTO service stations, hospitals and airports) Show M&S returns barcode Please note: returns to Foodhall and Outlet stores can take up to 14 days to process. real-time tracking information; A delivery time window on the day; Print in ParcelShop. over-the-counter parcels versus Evri pay online prices, with the exception of Postable (1kg), which is compared to a Royal Mail small-sized parcel. Note you can only claim up to a maximum of 20 and other sellers have advised that the only way to actually claim is to mail a letter to Evri (basically Evri won't speak to you as . Use all the services and options Evri offers, but make them even better with the extra functionality that comes with Outvio: Smart shipping rules to automatically select best courier service, Automatic label printing with barcode scanner, Your own personalised tracking page with marketing options. Hermes UK is owned by the German group Hermes Germany who is the largest independent home delivery specialist for business-to-consumer (B2C) and consumer-to-consumer (C2C) sectors in Germany. Please note that to be eligible for a refund you must: Be the contract holder with Evri International Have booked the delivery within the last 28 days Request your refund prior to collection or drop off If you havent got an IOSS number, well still ship your parcel as normal, but the recipient will need to pay any local customs charges. Postage to Greece from the UK with Evri gives you a great courier service at a low price. People have lost their parcels in the daylight.